Terms of Use

PRICING/PACKAGES/MENUS

Packages & Menus may change without notice pending availability & season.

DEPOSIT & PAYMENT TERMS

To secure your function a non-refundable and non-transferrable deposit of 15% is required. Final payment is due 2 weeks before your event. All orders require prepayment in full at time of ordering if event within 2 weeks of placing order. 

Please contact us for availability regarding short notice orders.

CANCELLATIONS

If an event is cancelled anytime leading up to the event date, the deposit paid will be retained by the caterer.  All monies paid are non-transferrable.

PUBLIC HOLIDAY SURCHARGE

A surcharge of 15% applies to any event held on a public holiday.

DIETARY REQUIREMENTS

We take care to provide appropriate meals for all guests with dietary requirements. We will confirm closer to the event date of your guests requirements and prepare a meal suitable if the chosen menu does not meet the requirements. If you have any further questions relating to this topic please feel free to contact us at any time.

BREAKAGES

Additional charges may apply if any damages or losses occur to any crockery, cutlery, glassware or linen napkins.

HIRE

We have a range of hire items available. Please ask us for more information if required.

STAFF

Kitchen Staff/Chefs are available at $70.00 per hour with a minimum engagement of 4 hours each. Bar and Service staff are available at $60.00 per hour with a minimum engagement of 4 hours each. If event runs over allocated time and staff are required to stay longer than their booked time, an invoice may be issued to cover additional expense.

DELIVERY FEE

A delivery fee starting at $35.00 applies to orders under $500.00. We will do our best to accommodate delivery times but will be subject to availability. POA for deliveries over 30minutes from Southport. 

VOUCHERS

Voucher obtained can be used with any catering service. They are not valid with any other offer. One voucher can be used per booking only. Vouchers outside their expiry date cannot be validated. Minimum spends apply.

FORMAL CATERING & EVENTS

For more menu options for formal events and gatherings please download our Wedding & Events Packages from our website. www.inseasoncatering.com.au